How to Contact the DU SOL Examination Centre: Complete Guide 2026
You should be aware that the Delhi University SOL students often require contacting the SOL Office North Campus Directly so to find solutions of hall ticket problems, result query, filling examination forms, Re-evaluation of marks and so forth. With correct contact details, students could possibly be saved their significant time. In this guide we have brought all reliable and confirmedDU SOL contact numbers,SOL Mail ID, SOL Office North Campus location,Working timings and communication for each division for your guidance to solve queries in 2026.
DU SOL Examination Centre – Overview
Role of the DU SOL Examination Centre
DU SOL Examination Center carries out all exam-related processes such as application forms, hall ticket issuance, results, and the creation of a degree certificate.
Services Offered to Students
Services include hall ticket downloads, examination form submissions, result and marksheet queries, revaluation applications and degree/provisional certificate requests.
Examination Support System
DU SOL operates a multi-channel support system comprising phone helplines, official email, grievance portal and physical office access at the sol office north campus.
Student Helpdesk Overview
For all kinds of online and offline queries and guidance, the student desk at DU SOL is available from Monday to Friday in between 09:30 AM and 05:30 PM.
DU SOL Examination Centre Highlights
Quick Overview
Particular | Details |
University | Delhi University School of Open Learning |
Department | Examination Branch |
Student Support | Phone, Email & Helpdesk |
Services | Hall Ticket, Results, Exam Forms, Queries |
Office Hours | 09:30 AM – 5:30 PM, Mon to Fri |
Support Mode | Online & Offline |
SOL Office North Campus
Location of SOL Office North Campus
The SOL Office North Campus is located at 5, Cavalry Lane, University of Delhi, Delhi – 110007.
Office Timings
The SOL Office North Campus can be contacted between Monday – Friday (09:30 AM – 5:30 PM). The office is closed on Saturdays, Sundays & all public holidays.
Departments Available
The SOL Office North Campus houses the Examination Branch, Admission Cell, Student Support Centre and administrative departments handling academic records.
Student Services Offered
Services available at the SOL Office North Campus include physical admission processing, examination form verification, hall ticket-related assistance and marksheet/degree collection.
How to Reach the Office
Delhi Metro provides easy access to the Sol office north campus in Cavalry Lane. It's also a comfortable ride to Civil Lines and GTB Nagar by Auto and bus, respectively. Vishwavidyalaya is the closest metro station and falls under the yellow line.
Detail | Information |
Address | Delhi – 110007, Cavalry Lane, 5, University of Delhi |
Timings | 09:30 AM – 5:30 PM, Mon-Fri |
Nearest Metro | Vishwavidyalaya (Yellow Line) |
Services | Admission, Examination, Marksheet, Degree |
South Study Centre | South Moti Bagh, New Delhi – 110021 |
DU SOL Helpline Number
Official DU SOL Helpline Number
DU SOL Helpline Numbers: Official DU SOL contact number can be dialed at 011-65213030, 011-27008300 or on toll-free 1800118301 between 9:30 AM – 5:30 PM on all working days.
Best Time to Contact
Morning hours between 09:30 AM and 11:30 AM are generally less congested — call volumes increase significantly closer to examination and result declaration periods.
Queries Handled by the Helpline
DU SOL helpline number is a platform for all the student queries regarding admission forms, exam forms, hall tickets, results, re-registration forms, study materials, and other information.
Important Calling Tips
Keep the enrollment number and registered mobile number ready before calling the DU SOL helpline number. Calls made outside 09:30 AM to 5:30 PM window on working days will not be attended.
DU SOL Contact Number
Admission Contact Number
For issues with DU SOL online registration, admission & examination, feel free to write to the DU SOL at info.sol@du.ac.in or call the concerned numbers – 011-65213030, 011-27008300.
Examination Contact Number
The DU SOL office north campus examination-related contacts are as follows - 011-27008300, 011-27008301, 011-27667600, 011-27667581 and 011-27667645.
Student Support Contact Number
The contact number to address DU SOL student query is 011-65213030 - to be used on any of the official days between business hours only.
Technical Assistance Number
Technical issues related to the student portal, payment gateway failures and login problems should be directed to 011-65213030 as the primary DU SOL contact number for digital support.
SOL DU Contact Number for Different Departments
Examination Branch
Contact phone numbers for SOL DUexamination branch at the North Campus, which are 011-27008300, 011-27008301, 011-27667600, 011-27667581, 011-27667645, 011-27666777, 011-27666780, and 011-27662050.
Admission Cell
For queries relating to new admissions, re-registration, change of courses, you may call on SOL DU contact number 011-65213030.
Student Support Centre
To speak to the DU SOL central helpdesk about student support issues call toll-free number 1800118301 within office hours.
Technical Helpdesk
For all SOL DU related portal issues, any payments problems, and technical problems related to uploading a form, call 011-65213030.
Fee Payment Support
Student if has difficulty in payment of fee must get through the SOL DU contact number 011-65213030 and send the email ID official with all details over SOL mail ID as a proof.
Department | Contact Number |
Examination Branch (North Campus) | 011-27008300, 011-27008301 |
Admission Cell | 011-65213030 |
Student Helpdesk | 011-65213030 |
Toll Free | 1800118301 |
South Study Centre | 011-24151600 |
SOL Email ID
Official Email ID
The official SOL email ID for student inquiries is inquiry@sol-du.ac.in — the primary email channel for all student communications with DU SOL.
Examination Email Support
For examination-related queries including hall ticket errors, result discrepancies and marksheet issues, students should use the official SOL email ID: inquiry@sol-du.ac.in.
Admission Email Support
New admission queries, re-registration confirmations and document submission follow-ups should be directed to the SOL email ID inquiry@sol-du.ac.in with the enrollment number in the subject line.
Technical Support Email
Technical issues requiring documentary evidence — payment screenshots, form submission errors — should be emailed to inquiry@sol-du.ac.in with supporting attachments.
Tips for Writing an Effective Email
Always send your emails with the SOL email address clearly mentioned with Enrollment number and the Registered mobile number in the Subject along with required Subject Line. Include screenshot if relevant. Please note that our response time would be 3-7 working days.
How to Contact the DU SOL Examination Centre?
Through Phone
Call 011-65213030 or 011-27008300 on working days between 09:30 AM and 5:30 PM for immediate examination-related assistance from the SOL Office North Campus Helpdesk.
Through Email
Send a clearly worded query to the SOL email ID inquiry@sol-du.ac.in with enrollment number, query description, and supporting documents attached.
Visiting the Office
Visit the sol office north campus at 5, Cavalry Lane, University of Delhi during official working hours — bring all original academic documents for physical verification.
Through the Official Website
Access sol.du.ac.in for official notices, hall ticket downloads, examination form links and student portal login for self-service query resolution.
Student Portal Support
The SOL examination form login page provides access to the COL-GRAM grievance portal for examination form-related queries including centre mismatches, corrections and payment confirmation issues.
Common Examination Queries Handled by DU SOL
Hall Ticket Issues
Students with hall ticket errors — incorrect centre details, wrong state allotments — must contact the SOL helpline at 011-65213030 immediately for correction and reissuance.
Examination Form Queries
Queries about examination form submission status, fee payment confirmation and subject selection errors are handled through the DU SOL helpline number and COL-GRAM portal.
Assignment Submission
Assignment submission status, submission deadlines and missing assignment records should be raised through the SOL Office North Campus Helpdesk or the official SOL email ID.
Result & Marksheet Issues
Result discrepancies, absent markings and missing results require written communication to inquiry@sol-du.ac.in with enrollment number and semester details.
Revaluation Requests
Revaluation applications are processed through the official DU SOL portal — confirmation queries should be directed to the DU SOL contact number 011-27008300.
Degree & Provisional Certificate Queries
Degree and provisional certificate-related queries should be addressed by visiting the sol office north campus in person with original academic documents and fee receipt.
How to Raise an Online Query?
Student Login
Access the student portal at sol.du.ac.in using the enrollment number and registered password to access query submission options.
Support Ticket Submission
Use the COL-GRAM grievance portal linked on the examination form login page to submit documented complaints regarding examination-related issues.
Tracking Query Status
Query status can be tracked through the student login portal — reference numbers are generated upon successful submission of support tickets.
Expected Response Time
Email queries to the SOL email ID typically receive responses within 3 to 7 working days, depending on query volume during peak examination and admission periods.
DU SOL Examination Centre Working Hours
Office Timings
The DU SOL helpdesk operates Monday to Friday from 09:30 AM to 5:30 PM.
Working Days
The sol office North Campus functions Monday to Friday only — it remains closed on Saturdays, Sundays, and all officially declared government holidays.
Public Holiday Schedule
DU SOL follows the Delhi University academic calendar for public holiday closures — students should plan visits and calls accordingly to avoid unattended queries.
Peak Admission & Examination Hours
Call volumes and office footfall are significantly higher during admission registration periods (January and July) and examination form submission windows — early morning contact is advisable during these periods.
Documents to Carry When Visiting the SOL Office
Student ID Card
The SOL-issued student identity card or university-generated ID document is mandatory for identity verification at the sol office north campus.
Hall Ticket
A printed copy of the current or disputed hall ticket is required for examination-related queries at the SOL Office North Campus Examination Branch.
Aadhaar Card
A government-issued Aadhaar card serves as primary identity proof during physical verification of documents at DU SOL offices.
Fee Receipt
Original fee payment receipt or digital payment confirmation is required for queries related to admission fees, examination form payments or re-registration charges.
Application Number
The application or enrollment number must be available at all times when visiting the sol office north campus or when contacting the DU SOL helpline number.
Tips Before Contacting the DU SOL Examination Centre
Keep Enrollment Number Ready
The enrollment number is the primary identifier for all communications — unavailable enrollment numbers significantly delay query resolution at the sol office north campus.
Explain Your Query Clearly
Prepare a concise description of the issue before calling the DU SOL contact number or visiting the office — specific details reduce resolution time.
Carry Supporting Documents
All original documents, payment receipts and screenshots relevant to the query must be carried when visiting the sol office north campus for physical resolution.
Save Communication Records
Retain copies of all emails sent to the SOL email ID, helpline call logs and portal submission reference numbers for follow-up purposes.
Check Official Notifications First
Review sol.du.ac.in for official notices before contacting the DU SOL helpline number — many common examination queries are addressed through published circulars.
Latest Updates from the DU SOL Examination Branch
Examination Notices
DU SOL issued an official notification for a change of examination centre for 13 June 2026 for the morning session — students must check sol.du.ac.in for their updated centre details.
Hall Ticket Updates
DU SOL Admit Card 2026 is available on admission.sol.du.ac.in. Screenshots taken from mobiles will not be entertained in the examination hall; take a printout of the hall ticket with you.
Result Notifications
Result declarations are announced through the official portal at sol.du.ac.in — students should monitor the examination branch section for timely updates.
Official Circulars
All official circulars from the DU SOL examination branch are published on sol.du.ac.in under the notices and events section — checking this section regularly eliminates the need for helpline calls on routine matters.
Conclusion
You can approach to DU SOL helpdesk for exam 2026 SOL office North Campus, University of Delhi 5, Cavalry Lane is the center where students can come up and get help. If the students are unable to clear the doubts from DU SOL login page, they can contact DU SOL help line 011-65213030, SOL e-mail id inquiry@sol-du.ac.in etc. For all kind of support. Phone contact through the DU SOL contact number suits urgent, time-sensitive queries. Email communication to the SOL email ID is appropriate for documented complaints requiring evidence attachment. Physical visits to the sol office north campus are reserved for complex matters requiring original document verification. Ensure that the required documents are ready such as enrolment no., Fee receipt, mark sheets and certificates before making call to the DU SOL helpline number and approaching SOL office North campus, this will help you get your solutions at one go without further rounds and requests.